{"is":"issue","title":"Planned HPCC/Grex outage for electrical and cooling work.","body":"\u003ch4 id=\"update-3-on-july-18\"\u003eUpdate 3 on July 18\u003c/h4\u003e\n\u003cp\u003eCooling in HPCC is working, so the outage is over and Grex is operational.\u003c/p\u003e\n\u003ch4 id=\"update-2-on-july-17\"\u003eUpdate 2 on July 17\u003c/h4\u003e\n\u003cp\u003eUnfortunately, due to heat outside of the datacentre, and the work inside the datacentre, we were unable to keep the environment cool enough to run even the storage and login nodes. So Grex is fully powered down again.\u003c/p\u003e\n\u003ch4 id=\"update-1-on-july-17\"\u003eUpdate 1 on July 17\u003c/h4\u003e\n\u003cp\u003eThe electrical part of the update is over. We have powered up Grex login nodes and storage, so the users can SSH in and access their data.\nWhat does not yet work is compute, because water cooling is being worked on. So no jobs will get started, and OOD Web portal on zebu is also down.\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eIf you have questions or concerns, please don\u0026rsquo;t hesitate to contact us at: \tsupport@tech.alliancecan.ca\u003c/li\u003e\n\u003c/ul\u003e\n\u003ch4 id=\"outage-started-on-july-16\"\u003eOutage started on July 16\u003c/h4\u003e\n\u003cp\u003eThere is a planned outage on Grex in effect now.\nDuring this outage, Physical Plant will work on HPCC power and cooling, and the entire Grex system will be powered down.\u003c/p\u003e\n\u003cp\u003eUsers will not have access to any Grex services (compute and storage and Web portal) during the outage. During the outage, all running jobs will be terminated.\u003c/p\u003e\n\u003cp\u003eShould you have any questions about the upcoming Grex outage, please do not hesitate to contact us at \u003ca href=\"mailto:support@tech.alliancecan.ca\"\u003esupport@tech.alliancecan.ca\u003c/a\u003e ! Thank you for your patience,\u003c/p\u003e\n\u003cp\u003eYour Grex HPC team.\u003c/p\u003e\n","createdAt":"2024-07-16 06:00:00 +0000 UTC","lastMod":"2024-07-16 06:00:00 +0000 UTC","permalink":"https://um-grex.github.io/status/issues/2024-07-16-planned-hpcc-outage/","severity":"down","resolved":true,"informational":false,"resolvedAt":"2024-07-18 18:00:00","affected":["Login nodes","Compute Nodes","Lustre /global/scratch","NFS /home"],"filename":"2024-07-16-planned-hpcc-outage.md"}