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Electric failure, loss of power to management rack

January 26, 2023 at 14:50 UTC

Login nodes Network Lustre /global/scratch

Resolved after 3h 10m of downtime January 26, 2023 at 18:00 UTC

Update: datacentre change rolled back, systems operational

It appears that some of the running jobs continued running , and login nodes’ access nor storage systems were affected. Grex is now operational. In case you notice any ongoing issue, please let us know by email to support@tech.alliancecan.ca, Subject line containing Grex.

Faulty electrical work, loss of power to management rack

We have an unplanned outage on Grex due to a failed electrical work that affected its management rack at around 2:50 PM, Jan 26, 2023 .

Running jobs may be lost, and access to Grex login nodes may be degraded or unavailable.

We are working on resolving the issue. Sorry about the inconvenience it may have caused.

Last updated: January 26, 2023 at 14:50 UTC