{"is":"issue","title":"Grex has a problem with external network and login nodes","body":"\u003ch1 id=\"update-jun-24-10am\"\u003eUpdate Jun 24, 10AM\u003c/h1\u003e\n\u003cp\u003eFinally, all Ethernet switches are powered up, and all Grex login nodes are available. Running jobs and storage were not affected during the outage. Grex should be fully operational now.\u003c/p\u003e\n\u003cp\u003eIf you have questions or concerns, please don’t hesitate to contact us at: \u003ca href=\"mailto:support@computecanada.ca\"\u003esupport@computecanada.ca\u003c/a\u003e , mentioning Grex in the subject line.\u003c/p\u003e\n\u003ch2 id=\"update-jun-24-8am\"\u003eUpdate Jun 24, 8AM\u003c/h2\u003e\n\u003cp\u003eThe reason for this partial outage is a faulty UPS that fed some of the Grex network switches. As of now, the power to most of the switches is re-routed, so jobs run normally, but only yak.hpc.umanitoba.ca works for users to connect to.\u003c/p\u003e\n\u003cp\u003eLegacy login nodes of grex.westgrid.ca are on, but external network to them is still unavailable. Please use Yak to connect for now.\u003c/p\u003e\n\u003ch2 id=\"grex-network-management-vms-and-login-nodes-are-down\"\u003eGrex network, management VMs and login nodes are down\u003c/h2\u003e\n\u003cp\u003eWe are investigating the issue. Access to Grex is not possible, but running jobs and storage seems to be largely unaffected.\u003c/p\u003e\n\u003cp\u003eIf you have questions or concerns, please don’t hesitate to contact us at: \u003ca href=\"mailto:support@computecanada.ca\"\u003esupport@computecanada.ca\u003c/a\u003e , mentioning Grex in the subject line.\u003c/p\u003e\n","createdAt":"2022-06-23 19:00:00 +0000 UTC","lastMod":"2022-06-23 19:00:00 +0000 UTC","permalink":"https://um-grex.github.io/status/issues/2022-06-22_network_and_login_nodes/","severity":"down","resolved":true,"informational":false,"resolvedAt":"2022-06-24 9:30:00","affected":["Network","Login nodes"],"filename":"2022-06-22_network_and_login_nodes.md"}