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Incident history

2026 (3)

September 2, 2026 at 08:30 UTC

Planned Grex outage - updating SLURM and home

Resolved after 6d 14h 40m of downtime
May 7, 2026 at 15:00 UTC

Unplanned Grex outage - restarting login nodes and OOD

Resolved after 1h 39m of downtime
April 29, 2026 at 17:00 UTC

Unplanned Grex outage - restarting login nodes and OOD

Resolved after 2h 0m

2025 (8)

December 8, 2025 at 08:00 UTC

Planned Grex outage - updating storage

Resolved after 4h 0m of downtime
September 28, 2025 at 06:00 UTC

Grex login failure, login nodes and OOD.

Resolved after 1d 16h 0m
September 24, 2025 at 08:00 UTC

Planned Grex outage, updating storage and patching operating system

Resolved after 2d 9h 50m of downtime
July 18, 2025 at 07:10 UTC

Unplanned project storage outage in HPCC

Resolved after 10h 20m
April 23, 2025 at 09:10 UTC

Unplanned power outage in HPCC, Grex down

Resolved after 3h 30m of downtime
March 16, 2025 at 10:00 UTC

Unplanned storage outage on Grex

Resolved after 7h 10m of downtime
February 23, 2025 at 07:00 UTC

Planned HPCC datacentre power outage

Resolved after 1d 10h 10m of downtime
January 21, 2025 at 11:00 UTC

Unplanned SLURM outage due to a problematic update

Resolved after 5h 5m of downtime

2024 (3)

August 26, 2024 at 08:00 UTC

Planned HPCC/Grex outage for electrical and cooling work.

Resolved after 15d 8h 0m of downtime
July 16, 2024 at 06:00 UTC

Planned HPCC/Grex outage for electrical and cooling work.

Resolved after 2d 12h 0m of downtime
May 7, 2024 at 09:00 UTC

Planned Grex outage for Lustre FS and Major Linux update

Resolved after 3d 4h 0m of downtime

2023 (5)

December 18, 2023 at 09:00 UTC

Planned Grex outage for SLURM and minor OS update

Resolved after 1d 9h 0m of downtime
September 12, 2023 at 18:00 UTC

Two Planned Grex outages for HPCC transformer work

Resolved after 7d 3h 0m of downtime
May 30, 2023 at 07:00 UTC

Unplanned power outage in HPCC datacentre

Resolved after 2h 30m of downtime
February 22, 2023 at 14:30 UTC

Planned Grex outage for HPCC work and storage update

Resolved after 4d 12h 30m of downtime
January 26, 2023 at 14:50 UTC

Electric failure, loss of power to management rack

Resolved after 3h 10m of downtime

2022 (11)

December 1, 2022 at 11:30 UTC

Upcoming cooling outage in HPCC  ℹ

October 20, 2022 at 09:30 UTC

Datacentre Plumbing works October 20, 2022

Resolved in under a minute
October 13, 2022 at 08:30 UTC

Upcoming Datacentre Work on Oct 13.  ℹ

September 9, 2022 at 11:45 UTC

Planned Network outage of the login nodes

Resolved in under a minute
September 2, 2022 at 08:30 UTC

Hardware failure on one of the login nodes

Resolved in under a minute
August 16, 2022 at 09:00 UTC

CANARIE outage affects Grex external network and Legacy login nodes

Resolved after 5h 0m of downtime
June 23, 2022 at 19:00 UTC

Grex has a problem with external network and login nodes

Resolved after 14h 30m of downtime
May 31, 2022 at 01:30 UTC

Brief power outage on May 31, 2022

Resolved after 30m of downtime
May 13, 2022 at 19:30 UTC

One of the /global/scratch filesystem servers crashed, FS runs in degraded mode

Resolved after 2h 30m
May 9, 2022 at 00:00 UTC

Emergency SLURM update wiped all running jobs

Resolved after 11h 0m of downtime
April 24, 2022 at 11:30 UTC

Brief power outages on April 23, 24 , 2022

Resolved after 1h 30m of downtime

2021 (1)

October 23, 2021 at 15:30 UTC

Brief power outages on October 23, 2021

Resolved after 9h 30m of downtime
Not showing incidents older than from 5 years