Frequently Asked Questions.

Access#


Getting an account#


Forgot and/or reset password#


If you forgot and/or would like to reset your password for Grex and/or any Alliance (former Compute Canada) national cluster, visit CCDB . Please note that you will not be able to reset your password before your first role gets approved by an Alliance (Compute Canada) administrator. Once updated, please wait for at least an hour before connecting to any cluster.

How to connect to Grex#


There are different ways to connect to grex:

How to get support#


  • For any question related to Grex and/or the Alliance’s clusters, please submit your questions to the Alliance’s or CC HelpDesk

  • For any question related to IST at University of Manitoba and their resources, please contact IST HelpDesk